Product Manager

Are you a user experience rock star who thrives in an agile environment? Do you love working with customers to define their needs and turn them into a reality? Training Works is a knowledge and skills development company, and our passion is figuring out creative and innovative learning solutions for our clients. We are in growth mode as we work to build out our own digital solutions, we are looking for a Product Manager to join our team.

The role:

In this role, you will:

· Work with customers and internal and external partners to help support the development of our new digital learning and skills assessment solutions.

· Set the direction at an operational level and work autonomously in the management of the unit and with other business heads to establish and execute on common goals.

· Direct or manage projects involving significant scope and complexity.

· Ensure delivery of projects to the business partner, meeting the approved scope/cost/schedule/quality for the project.

· Perform risk identification and mitigation activities, escalating unresolved issues to the Executive and / or Steering Committee where appropriate to secure their timely decisions/support.

· Ensure client satisfaction with the project process and project team by effective and timely communication including status reporting, continual risk/issue assessment/management and escalation, and resolution of issues as they arise.

· Work to uncover key market trends and help our team determine how we can develop and prioritize new features to meet the demand.

Our Ideal Candidate:

· Self-starter with a passion for customer centricity

· Strong communication skills

· Strategic thinker who is willing to think outside the box to meet our clients’ needs

· Strong track record of execution and operational excellence

· Comfortable managing competing priorities

· Collaborative and can effectively work as part of a remote team

Qualifications:

· Diploma/Degree in Computer Science / Business or equivalent experience

· Experience in developing and launching SaaS solutions (minimum 3 years)

· Full life cycle development experience. Experience with proven project methodology tools. Experience in creating product roadmaps (minimum 3 years)

· Knowledge of cross functional areas including product management, UX/UI, sales, and marketing

· Experience with learning and development is an asset, but if you meet the qualifications and are interested, we can teach you!

A few things you'll find if you work with us…

· We value our people and support them in their career development

· We know balancing life and work can be difficult and we are flexible in our approach to work arrangements. Need to split your day? Have a late start? If deadlines are met, we support your scheduling needs!

· We love what we do, and that passion makes our team environment a fun place to be

· You will be working alongside a team who likes to teach as much as they like to learn

· We offer a full medical/dental and life insurance plan

If this piques your interest, then we want to hear from you! Only those selected for an interview will be contacted.